Support Center
Platform Information.
Technical information regarding account add ons, servers and settings to help you get the most out of your WP Engine hosting.
SSH Key Management for Git
In this article we will explain how to create a config file on your local machine to manage multiple SSH keys with git on WP Engine.
Transferable Sites and Environments
Learn how to use a Transferable Site to transfer a website you have developed to your client’s account within the WP Engine User Portal.
Sites and Environments
Learn how to create and use Sites as well as Production, Staging and Development environments to enhance your development workflow.
Personalization with User Cache Segmentation
We explore how to develop page variations for different users on your website with User Segmentation, and how this ties into our page caching system.
WP Engine Server Monitoring
In this article we will explain all the monitoring WP Engine takes care of for you, as well as external monitoring options available to you.
SSH Gateway
WP Engine’s SSH Gateway allows you to securely connect to a site without the WordPress interface. Learn how SSH Gateway works and how to securely connect.
SSH Gateway Issues
In this article we explain common SSH connection issues and error messages, as well as suggested steps to resolve these issues.
Continuous Integration with CodeShip
This guide explains how to configure and test CodeShip as a CI/CD pipeline to deploy to WP Engine using GitHub, GitLab, or Bitbucket and Git push.
Platform Settings
This page offers answers to common questions about default platform settings, WordPress settings, and server configuration settings
PHP Workers and Request Prioritization
Learn what PHP workers are and how WP Engine handles prioritizes requests when there is too much uncached traffic for your PHP Workers to handle.
Continuous Integration with DeployBot
This guide explains how to configure and test DeployBot as a CI/CD pipeline to deploy to WP Engine using GitHub or Bitbucket and SFTP.
SSH Key Management for SSH Gateway
In this article we explain how to generate an SSH key for use with WordPress command line tools in the SSH Gateway feature on WP Engine.