Support Center
WordPress Help.
General information plus tips & tricks for learning WordPress.
Disallowed Plugins
Certain plugins are disallowed on the WP Engine platform, and will be removed, as they either cause performance issues or duplicate default server behavior.
Reset a WordPress Admin Password
Learn how to reset your password the traditional way through email, and through the database if your wp-admin isn’t accessible.
Trailing Slash for Google AdWords
The best practice for setting up Google AdWords campaigns is to always include a trailing slash in your URLS. Learn why and how this helps you.
WordPress Glossary
WordPress has a lot of different terms and it can be easy to get lost in the jargon. Use this simple Beginner’s Glossary to get started learning key terms.
Block/Unblock Traffic to a Website
Learn how to password protect your WordPress site and common errors you may see while using password protection on a site.
WordPress Core Automatic Upgrades and Deferrals
We manage WordPress code updates for you to keep your site secure. Learn how our automatic upgrade process works, how to manually upgrade and how to defer.
7 Steps for Front End Optimization (Video)
In this 45 minute video, we share 7 steps that will allow you to be better prepared to handle peak capacity by optimizing the front end of your WordPress site.
WordPress and the .htaccess File
Learn how .htaccess file interacts with the WP Engine platform, when to place something within the .htaccess and when to perform the action another way.
Event Scheduling and wp-cron
Learn how wp-cron works to schedule events in WordPress, how to test and troubleshoot crons and what to do if crons are not firing.
Create a WordPress Site in Different Languages
This article explains how to use WordPress in a different language, and provides resources to support displaying your website to users in multiple languages.
WordPress RSS Error
How to resolve a common error we see with RSS feeds
New Subsites and Multisite Custom Domains
How to add new subsites to a WordPress multisite and how to map custom domains to subsites. Includes instrcutions for native and domain mapping plugin.
