In this article we will explain all the monitoring WP Engine takes care of for you, as well as external monitoring options available to you.
Chat support is available 24/7 for all customers on our platform. If there’s ever any issue connecting to chat, try turning off your ad-blocking or JS-blocking browser extensions–this is the most common cause of problems.
Learn what WP Engine recommends to help keep your site secure, and what steps you should take if you suspect your site is infected.
Certain plugins are disallowed on the WP Engine platform, and will be removed, as they either cause performance issues or duplicate default server behavior.
Learn where to locate you Support PIN, and how to verify your account ownership when contacting Technical Support.
We manage WordPress code updates for you to keep your site secure. Learn how our automatic upgrade process works, how to manually upgrade and how to defer.
We break down just what a 502 Bad Gateway error is, what causes them, and what you can do to help resolve and prevent them.
Our migration checklist provides a guided navigation through the entire process of manually migrating your site to our platform.
Learn how to access and troubleshoot WordPress website errors using the WP Engine Apache error logs. Individual error log entries explained.
This article explains how to use WordPress in a different language, and provides resources to support displaying your website to users in multiple languages.
Follow this easy how-to guide in order to export & download your WordPress database from your current hosting provider, through phpMyAdmin.
Learn how to reset file permissions in WordPress and troubleshoot a 403 error to resolve “forbidden” and “access denied” warnings.